All standard shipping is free (orders over $25.00) within the USA, with the exception of Hawaii , Alaska or APO shipping addresses.

For orders under $25.00 there is a flat fee of 6.50(except Hawaii ,Alaska or an APO shipping addresses), and will be shipped either USPS mail or UPS ground.
We will e mail you any extra shipping cost to Alaska , Hawaii or an APO shipping address before shipping for approval.

Shipping days are Monday thru Friday. We ship both out of Suwannee, Ga( metro Atlanta) and Portland, Or . In most cases expect delivery within 3 business days. Please place order before 1:00 PM ET for prompt delivery. If in doubt give us a call.
All total orders weighing less 2 lbs are shipped out of Atlanta, Ga by priority and first class mail with the exception of aerosols which are shipped by UPS from both shipping facilities.

All packages are insured against loss or damage, no extra charges.
All orders are processed and shipped within one business day, excluding holiday weekends and backorders.

The free standard shipping selection is for shipments using United States Postal Service (USPS) or UPS ground :

1. If an order is more than 2 lbs. of shipping weight or contains aerosols, it will be shipped by UPS ground.


2. Most items shipped by USPS(2 lbs. or less) go by priority mail, for no extra charge.


3. There will be an additional charge for UPS Next Business Day or UPS 2nd Business Day or 3 Day Select Business Day.For delivery on a Saturday please call the office for an addtional rate.


4. All delivery times are guaranteed for UPS express shipments.


5. No aerosols may be shipped to Hawaii , Alaska or APO address. It is against air regulations.

If you choose express options, please summit all orders before 1:00 PM ET in order to be processed the same day. **Please note-No aerosols may be sent by Next Day, 2nd Business Day or 3 Day express due to air regulations

All orders are shipped within one business day (excluding holiday weekends), unless a product is on backorder (please refer to Backorders and Returns for more information).

• We do ship by mail on some items, however most shipments require a street address for shipping by UPS , please include a street address as well if you are using a PO Box.


• Please include suite or apt. numbers.


• There may be an extra charge for APO addresses. We will e mail the extra shipping charge if applicable.

Wrong Address Charges

Please check your address carefully before your final submission of your order online.

There will be a $10.00 charge to locate the package for delivery if there is an incorrect address. We do verify zip codes and will attempt to contact you if the address is in question to avoid such charges. However if there is an incorrect shipping address submitted online and our shipping carrier charges us, we will need to pass the charge along.

If you do enter an incorrect address and it is accidently sent to another location and cannot be recovered you will be charged the full order price if you wish to replace the order.

If any of the items you have ordered is not available for immediate shipment, you will be notified by email of the estimated release date.

Please note: Aerosol products and some live traps can be shipped by GROUND ONLY.  Your credit card will not be charged for an item until it has been shipped.