Do-It-Yourself Pest Control: About Us
Pro Pest Products, doing business as "Do It Yourself Pest Control", has been a family business since its inception. Tom Cline, the founder of Do-It-Yourself Pest Control, serviced and supplied pest control companies beginning in 1959. He was a pioneer in the pest control industry. Tom Cline passed away in 2007. Tom and his son Walt opened the retail store: Do-It-Yourself Pest Control, Inc. in 1982. The innovative concept of doing your own pest control was well-received in the metro-Atlanta area and throughout the United States via a mail order catalog.
The original Do-It-Yourself Pest Control Store went online in 1996 at www.doyourownpestcontrol.com , under the headship of Tom's daughter, Cindy Cline-Lord. It is the original online pest control supply company to homeowners and pest control operators. They strive to be the best in their wide range of products and product knowledge.They offer fast shipping by operating two shipping warehouses on both the east and west coasts (Georgia and Arizona).
Their technical staff of certified pest control operators always welcome your phone calls and e-mails.
Suwanee Magazine (June 2016)
By: Rachel Pillow
With summer in full swing many of us take advantage of the weather by hosting backyard BBQs and pool parties. But, with the onset of summer, comes the onset of annoying pests: mosquitoes, roaches, fleas, spiders, ants and more. These unwanted guests especially love the humid, Georgia air and our lush, green yards. Worse still, some of them like to find refuge inside our homes.
With the help of Do- It-Yourself Pest Control, headquartered in Suwanee, Georgia, it is possible to enjoy being outside without being eaten alive, and it is possible to overcome the trail of ants that are marching through your back door, or the bedbugs that have found their way to your mattress.
Do-It-Yourself Pest Control has been family-owned and operated for nearly 35 years. Owner, Walt Cline, and his father founded the company in 1982 and soon thereafter brought on his sister and Managing Partner, Cindy Lord. Both Walt and Cindy still run the company today and recently hired even more family members: Walt’s son, Fletcher, and daughter, Scotti. Walt’s wife, Sherri, who is a retired Gwinnett educator, also comes into the office on a regular basis. “She’s the office mom. She takes care of everyone and keeps me in line,” he joked.
Do It Yourself Pest Control has 22 employees and 4 locations, including a retail store in Chamblee, Georgia and a warehouse in Arizona. The Suwanee retail shop opened in December of 2015. Primarily an e-commerce site before then, the brick and mortar addition has proved beneficial in the Suwanee community. Customers now have the opportunity to speak with pest control experts face-to-face and gain hands-on knowledge about the products. Online sales are still the hub of the company though. In 1996, they were one of the first to get online with retail pest control. Today, they ship thousands of products all across the US. Their website also serves as one of the top resources on the web for industry information and answers to questions such as, “How to get rid of fleas?” The resources pages and blog articles are not merely used as a platform to push products, but are a way for Do It Yourself Pest Control to offer advice that purely benefits the general public…such as, “Remove all standing water in your yard to help get rid of mosquitos.”
Clients range from exterminators to landscapes to homeowners looking for affordable, easy-to-use pest control solutions. “We’ve found that a lot of homeowners want to do this themselves because they trust themselves and are invested in the care of their own home,” said Fletcher. For people that don’t know where to begin, they offer a variety of “starter kits” that include step-by-step instructions and very user-friendly products. The professional grade solutions you will find at Do It Yourself Pest Control rival that of any licensed, contracted exterminator and are leaps and bounds above the quality found in a big box retail store.
“We don’t push products that we don’t truly think people need,” said Walt. “People are generally pretty unhappy when they have a pest problem, so we do our best to make them feel better about the situation and reassure them that it can be fixed,” he continued.
With seven technicians available at anytime, including one Spanish-speaking technician, they offer full-time support to help walk through any pest problem their customers are trying to tackle. “At the end of the day our customers are very gracious and it’s a pleasure to help them: that is probably my favorite thing about being in this business,” said Walt. And at 60 years old he has no plans to slow down anytime soon. If anything, the business is growing faster now than it ever has, and he wants to keep that momentum going…and keep it in the family of course.
Eastern and Western Warehouse Locations
Suwanee, Ga (Open to the Public)
Phoenix, AZ (Will Call for Pick Up)
Pro Pest Do-It-Yourself Pest Control - Eastern Warehouse (Open To The Public)
305 Shawnee North Dr. Suite 100, Suwanee, GA 30024
Hours (Monday-Friday 8:00 AM- 4:30 PM ET)
Pro Pest Do-It-Yourself Pest Control - Western Warehouse-(Will Call Pick Up)
Please call to place an order by credit card (no cash or checks )
at least one hour before pick up.
7310 West Roosevelt #12, Phoenix, AZ 85043
Will Call Hours (Monday-Friday 10:00 AM-3:00 PM MST, please call 800-476-3368).